1. How does Gratify work?
  2. What’s the difference between Gratify and other online gift shops?
  3. What occasions can I use Gratify for?
  4. What if I don’t know the recipient’s address?
  5. Why is my recipient not notified of the gift? (blur)
  6. How far in advance do I have to place my order?
  7. What are the key benefits to me for using Gratify?
  8. What are the key benefits to the recipient if I gift via Gratify?
  9. How will I know if my recipient liked the gift?
  10. How is Gratify’s gift catalogue chosen?
  11. Will my recipient be upset if he/she doesn’t receive the physical gift on the occasion date?
  12. Will the gift lose its meaning if it is not physically delivered on the occasion date?
  13. Will the gift lose its meaning if the recipient chooses to change the gift?
  14. What if the recipient chooses to change the gift for something of a lower value?
  15. How will the gift be delivered? 
  16. Will it be gift wrapped?
  17. What if the gift I want is not in the catalogue?
  18. What if the gift I want to buy is out of stock?
  19. Are there any hidden charges?
  20. Will I be notified of what the recipient chooses when he/she changes the gift? (it’s the recipients’ choice of whether to inform you of the switch, and what he/she switched it to)
  21. What if the recipient did not accept the gift? (Gratify will send a few notifications, and refund if beyond a certain date)
  22. What if I want the gift delivered on a specific day?
  23. How will the recipient be notified of the gift?
  24. Can I leave a message?
  25. How do I place an order?
  26. How do I track my order status?
  27. What do the order status mean?
  28. How do I track the delivery status of my order?
  29. What should I do if my order hasn’t been delivered?
  30. How can I cancel my order?
  31. How do I return my order?
  32. What shipping options does Gratify offer?
  33. How much does shipping cost?
  34. Where does Gratify ship to?
  35. How long does it take for Gratify to ship my purchase?
  36. When will the gift recipient receive the gift?
  37. How do I join as a member?
  38. What happens if my gift is not delivered?
  39. What payment methods does Gratify accept.
  40. What happens if I receive a damaged product?
  41. How does the gift exchange work?
  42. How do I use the gift voucher?
  43. Can I send the same gift to multiple recipients?
  44. What if I got the occasion date wrong in my order?
  45. Can I take a look at the physical gifts?



  1. How do I become a gifter?
  2. What if I don’t like the gift?
  3. What if I want to receive my gift earlier?
  4. What if I didn’t redeem my gift before it expires?
  5. What if I keyed in the wrong delivery address?